Welcome to Chat Mal, your secure place for messaging, video calling, payments, and sharing stories. Here’s how we protect your data.
1. What We Collect
- Name, email, and profile photo
- Messages, calls, and story uploads
- Device information (model, OS, identifiers)
- Payment-related data (tokenized, never stored)
- Location (only with your permission)
2. Why We Collect It
- Enable chat, calls, and content sharing
- Improve app performance and personalization
- Detect and prevent fraud and abuse
- Provide support and respond to inquiries
- Comply with legal and payment regulations
3. Your Choices
- Access, update, or delete personal data in settings
- Disable camera, mic, or location access via device permissions
- Contact us anytime to delete or update your data
4. Security
- End-to-end encryption for chats and calls
- TLS/SSL for all network traffic
- Restricted access to data for authorized personnel only
5. Payment Information
- Payments processed by trusted third parties (e.g., Stripe, PayPal)
- We do not store credit card or banking information
- Transaction history retained for legal and support purposes
6. Stories & Media Content
- Stories are visible to your selected audience
- You can delete your stories at any time
- Media content is encrypted and stored securely
7. Data Retention
- Messages and call logs are retained unless deleted by you
- Inactive accounts may be removed after extended inactivity
- Some data may be retained for legal or regulatory compliance
8. External Services
- We integrate with Firebase and third-party APIs
- Those services have their own privacy policies to review
9. Children’s Privacy
- Not intended for users under 13
- No knowing collection from children without parental consent
10. Policy Updates
We may update this policy. Major changes will be communicated in-app or via email. Continued use of Chat Mal indicates acceptance of the new policy.
11. Contact Us
Questions or concerns? Email chatmalapp@gmail.com.